Privacy Policy

Introduction

Welcome to https://therapy-for-post-traumatic-stress-disorder.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Post-Traumatic Stress Disorder,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services or platforms we operate. It is important to emphasize that this policy does not extend to third-party websites, applications, or services linked to ours through external links, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us when:

You sign up and use our online applications or services as an authorized user.
You visit and navigate our websites connected to this policy.
You receive communications from us, including newsletters, promotional emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal information, categorized as follows:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
Financial Information: Records of financial transactions, banking information, or records of donations (if applicable).
Purchase Information: Details about products or services you have purchased from us, including quantities, order dates, and delivery addresses.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and mobile network information.
Location Data: Geographic location data provided by your browser or device when accessing our services.
Feedback: Any comments, suggestions, or reviews you provide through surveys, forms, or direct feedback channels.
Social Media Information: Details obtained from social media platforms when users choose to log in and share information via these platforms.
Product Information: Data related to products or services you interact with on our platform, including usage patterns and preferences.

We collect this data through multiple sources: user input forms, browser cookies, analytics tools, server logs, and third-party partners who assist us in providing services.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that help us recognize you when you return and allow us to personalize content. They fall into three categories:

Strictly Necessary: These cookies enable core functionality, such as logging in, and cannot be disabled without affecting the website’s basic functionality.
Preferences: Cookies in this category remember your preferences and settings, ensuring a personalized experience on our site.
Analytics: We use analytics cookies to collect aggregated data about how users interact with our site, helping us understand user behavior and improve our services. You can control non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, tax or accounting requirements, or for the establishment, exercise, or defense of legal claims. Once the retention period expires, we will securely delete or anonymize your data from our systems and records.

Security Measures

We prioritize the protection of your personal data and implement robust security measures to safeguard it. These include:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Access Controls: Our internal policies restrict access to personal data to authorized personnel only, ensuring its confidentiality and integrity.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect or solicit personal information from children. If you believe we have collected such data by mistake, please contact us, and we will take appropriate steps to remove it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Rectification: You can request access to the data we hold about you and seek corrections if inaccurate.
Erasure (Right to be Forgotten): In some regions, you have the right to request the deletion of your data.
Restriction or Object: You may request restrictions on processing or object to specific uses of your data.
Data Portability: In certain jurisdictions, you can request a portable copy of your data in a commonly used format.
Withdraw Consent: You have the right to withdraw consent for any data processing based on consent.
File Appeals/Complaints: You can file complaints with our privacy team or relevant supervisory authorities if you believe your rights have been infringed upon.

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be effectively immediately upon posting on our website. We encourage you to review this page periodically for the latest information.

Contact Information

If you have questions or concerns regarding our privacy practices, or if you wish to exercise your rights as outlined in this policy, please contact us:

Email: contact@therapy-for-post-traumatic-stress-disorder.denvermentalhealthcare.com
Address: [Provide Mailing Address]